IMBF Conference Dublin 2025

Susan Hayes Culleton • June 16, 2025

Here is a summary of insights from the Brokers Ireland hosting of the global  #IMBF25 conference in Dublin today at which I was kindly asked to MC and present a global economic outlook:


💸 $3.5 trillion will change hands between hands in Europe by the end of the decade and 36% for millennials are factoring in an inheritance in thier future finances (which I discussed with
Warwick Bloore on hashtag

#TakingStock last week).

📲
Rachel McGovern (Doyle) pointed out that 50% of mortgages are done through the intermediary channel in Ireland today and many people turn to social media for their advice so brokers need to be trained to meet them there.

🔄
Leigh Hodgetts highlighted that you can use some of your pension money to get started on the property ladder in New Zealand.

Carla Giles, MBA, CAE explained that amortisation periods (the maximum time you can pay your mortgage over) are falling in Canada and that lending rules need to shift to a changing world of more self-employment and gig economy workers.

👩‍💻
Peter J White AM in an industry where 72% of people are men and 28% are women, it needs to get onboard with video meetings to make it more gender agnostic.

🤔
Stacy Penn explained that 97% of mortgages are advised in the UK and 85% are sourced through a broker.

📲
Tony Moroney posited that AI can assess credit risk, predict the likelihood of loan approval or automatically verify documents. What part of a new AI experience do you want to build your business around?

🔐
Simon Bednar recommends that we have repeatable, secure ecosystems and plan our execution not around today but what we can see on the horizon.

💯
Dustan Woodhouse says that “people don’t buy a house, they buy a payment”. The business is out there, but are you out there? What matters most is your calendar, headspace and conversations with the simple equation of:

Effort x Connections = Results

📈
George Obeid emphasized the importance of digitisation, diversification and consolidation. Specifically, he showed that employment is growing in non-routine cognitive tasks.

👏
Paul Alexander gave a clear plan for how to improve customer service through listening to what people want and how they want to interact rather than what you might think they way. He showed how they examined processes including the speed of new business processing, responses to queries, speed of solving problems and cross training in teams.

Thank you so much to
Brigitte Tyack, Diarmuid Kelly and all of the team for giving me this opportunity today.

Every best wish to you all for the rest of the week!

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